{"id":2455,"date":"2010-04-29T09:41:01","date_gmt":"2010-04-29T09:41:01","guid":{"rendered":"http:\/\/www.abd-bvd.be\/?p=2455"},"modified":"2015-09-02T09:24:15","modified_gmt":"2015-09-02T09:24:15","slug":"inforum-2010","status":"publish","type":"post","link":"https:\/\/www.abd-bvd.be\/fr\/inforum\/inforum-2010\/","title":{"rendered":"Inforum 2010 &#8211; Together we stand"},"content":{"rendered":"<p><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo-rvb-small2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1558\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo-rvb-small2-192x300.jpg\" alt=\"logo rvb small2\" width=\"116\" height=\"181\" srcset=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo-rvb-small2-192x300.jpg 192w, https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo-rvb-small2.jpg 234w\" sizes=\"auto, (max-width: 116px) 100vw, 116px\" \/><\/a>En collaboration avec <a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_kbr_2010.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1729\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_kbr_2010.gif\" alt=\"logo_kbr_2010\" width=\"89\" height=\"37\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Organis\u00e9 avec le soutien de<\/p>\n<div style=\"text-align: left;\" align=\"center\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_dowjones.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1717\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_dowjones.jpg\" alt=\"logo_dowjones\" width=\"87\" height=\"26\" \/><\/a> <a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_ebsco_2014.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1722\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_ebsco_2014.jpg\" alt=\"ebsco logo 294\" width=\"74\" height=\"26\" \/>\u00a0<\/a> <a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_LexisNexis_2011.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1725\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_LexisNexis_2011.gif\" alt=\"logo_LexisNexis_2011\" width=\"133\" height=\"26\" \/><\/a> \u00a0<a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_libis_2010.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1716\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_libis_2010.jpg\" alt=\"logo_libis_2010\" width=\"73\" height=\"26\" \/><\/a>\u00a0 <a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_swets_2014.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1721\" src=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/logo_swets_2014.jpg\" alt=\"logo_swets_2014\" width=\"99\" height=\"26\" \/><\/a><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: left;\" align=\"center\"><\/div>\n<h2>Programme<\/h2>\n<h3 style=\"text-align: center;\">MATIN<\/h3>\n<p style=\"text-align: justify;\">Mod\u00e9ratrice : Trudi<strong> Noordermeer<\/strong>, hoofdbibliothecaris Universiteit Antwerpen<\/p>\n<h4 style=\"text-align: justify;\">ACCUEIL<\/h4>\n<hr \/>\n<h4 style=\"text-align: justify;\">INTRODUCTION ET PR\u00c9SENTATION DE LA JOURN\u00c9E<\/h4>\n<p style=\"text-align: justify;\">par Patrick <strong>Lef\u00e8vre<\/strong>, directeur g\u00e9n\u00e9ral de la Biblioth\u00e8que royale de Belgique (KBR),<\/p>\n<p style=\"text-align: justify;\">et Marc <strong>Van den Bergh<\/strong>, coordinateur de l\u2019Inforum 2010<\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\"><span lang=\"fr-BE\">FROM PRINT JUNGLE TO A NO SHELF LIBRARY \u2013 CREATING A HIGH PERFORMING LIBRARY FUNCTION THAT ADDS VALUE, DRIVES ORGANIZATIONAL CHANGE AND GENERATES SUCCESS<\/span><\/h4>\n<p style=\"text-align: justify;\">par <span lang=\"fr-BE\">Andrew<strong> Clark<\/strong>,\u00a0group leader, UCB Library Services, Braine-l\u2019Alleud<br \/>\n<\/span><\/p>\n<p style=\"text-align: justify;\">Strategic library planning and the need to maximize the value of both the content and the services delivered by the library is essential to ensuring that any specialist library doesn\u2019t remain static but is an invaluable high performing asset to the corporation that continues to meet the growing information needs of library users and corporate executives.\u00a0 During the last 18 months the UCB library function has strategically and successfully transitioned itself from being a static and somewhat archaic function to a dynamic value adding facility that is highly respected by all areas of the business. Find out how this has been achieved and be inspired by success.<\/p>\n<p style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Andrew-Clark.pdf\">T\u00e9l\u00e9charger (EN)<\/a><\/span><\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\">PAUSE<\/h4>\n<hr \/>\n<h4 style=\"text-align: justify;\"><span lang=\"fr-FR\">LA BIBLIOTH\u00c8QUE UNIVERSITAIRE DE LA K.U.LEUVEN \u00c9VALUE SA PRESTATION DE SERVICE<br \/>\n<\/span><\/h4>\n<p style=\"text-align: justify;\"><span lang=\"fr-BE\">par <\/span><span lang=\"fr-BE\">Werner<strong> Beyens<\/strong>, teamleider, Publieke Diensten Centrale Bibliotheek K.U.Leuven<\/span><\/p>\n<p style=\"text-align: justify;\">En 2008 la biblioth\u00e8que universitaire de la K.U.Leuven a invit\u00e9 tous les \u00e9tudiants et les membres de son personnel \u00e0 participer \u00e0 l\u2019enqu\u00eate LibQUAL+.\u00a0\u00a0 Cette enqu\u00eate qualit\u00e9 orient\u00e9e biblioth\u00e8que mesurait la perception que les clients ont de ses produits et services.\u00a0 L\u2019information que nous r\u00e9coltons gr\u00e2ce \u00e0 cette enqu\u00eate est pr\u00e9cieuse lorsque nous \u00e9laborons les futurs services des biblioth\u00e8ques en soutien \u00e0 la recherche et \u00e0 l\u2019enseignement.<\/p>\n<p style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Werner-Beyens.pdf\">T\u00e9l\u00e9charger (NL)<\/a><\/span><\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\"><span lang=\"fr-FR\">LA BIBLIOTH\u00c8QUE DE VLISSINGEN FAIT LA DIFF\u00c9RENCE\u00a0: LA M\u00c9DIATION D\u2019INFORMATION DANS LA SOCI\u00c9T\u00c9 GOOGLE<br \/>\n<\/span><\/h4>\n<p style=\"text-align: justify;\"><span lang=\"fr-BE\">par <\/span><span lang=\"fr-BE\">Karolien<strong> Selhorst<\/strong><em>, <\/em>beleidsmedewerker, Digitale Bibliotheek &amp; Kennismanagement OB Vlissingen (Nederland), hoofdredacteur Digitale Bibliotheek, zelfstandig adviseur<\/span><\/p>\n<p style=\"text-align: justify;\">La satisfaction des usagers semble g\u00e9n\u00e9ralement \u00eatre la mesure de la qualit\u00e9 et de la pertinence des actions men\u00e9es pour eux. L&rsquo;expos\u00e9 portera sur le concept m\u00eame de la satisfaction : est-il aussi simple qu&rsquo;il y para\u00eet et traduit-il bien ce que l&rsquo;on cherche \u00e0 verifier ? Ensuite on examinera les principes des m\u00e9thodes de la mesure de la satisfaction des usagers, leurs int\u00e9r\u00eats et leurs limites. Enfin des exemples d&rsquo;\u00e9tudes de satisfaction seront pr\u00e9sent\u00e9s ainsi que les conclusions que l&rsquo;on peut en d\u00e9gager.<\/p>\n<p style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Karolien-Selhorst.pdf\">T\u00e9l\u00e9charger (NL)<\/a><\/span><\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\">LUNCH<\/h4>\n<hr \/>\n<h3 style=\"text-align: center;\">APR\u00c8S-MIDI<\/h3>\n<p style=\"text-align: justify;\">Mod\u00e9rateur : Vincent<strong> Maes<\/strong>, pr\u00e9sident de l&rsquo;ABD-BVD<\/p>\n<div id=\"stcpDiv\" style=\"text-align: justify;\">\n<div id=\"stcpDiv\">REMISE DU <a href=\"https:\/\/www.abd-bvd.be\/fr\/activites-evenements\/prix-abd-bvd\/\">PRIX DE L\u2019ASSOCIATION BELGE DE DOCUMENTATION<\/a><\/div>\n<\/div>\n<p style=\"text-align: justify;\">par Isabelle <strong>Somville-Cornet<\/strong>, pr\u00e9sidente du jury du prix ABD-BVD<\/p>\n<p style=\"text-align: justify;\">Laur\u00e9ate : Lorraine<strong> Smal<\/strong>, Bacheli\u00e8re en biblioth\u00e9conomie et documentation dipl\u00f4m\u00e9e par la Haute Ecole Paul Henri Spaak (Bruxelles)<\/p>\n<div id=\"stcpDiv\" style=\"text-align: justify;\">Titre du m\u00e9moire pr\u00e9sent\u00e9 : <em>Situation de la lecture publique au Guatemala et analyse des r\u00e9sultats de l\u2019enqu\u00eate men\u00e9e aupr\u00e8s de 24 biblioth\u00e8ques soutenues par le projet Probigua.<\/em><\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Lorraine-Smal.pdf\">T\u00e9l\u00e9charger (FR)<\/a><\/span><\/div>\n<hr \/>\n<h4 style=\"text-align: justify;\">FORMER LES \u00c9TUDIANTS \u00c0 LA MA\u00ceTRISE DE L\u2019INFORMATION : UN R\u00d4LE MAJEUR DES BIBLIOTH\u00c8QUES UNIVERSITAIRES. MAIS QUELS SONT LES ATTENTES EN LA MATI\u00c8RE<\/h4>\n<p style=\"text-align: justify;\">par <span lang=\"fr-FR\">Fran\u00e7ois<strong> Fr\u00e9d\u00e9ric<\/strong>, Coordinateur du Groupe Formation des Utilisateurs, Archives et Biblioth\u00e8ques de l\u2019ULB, Bruxelles<br \/>\n<\/span><\/p>\n<p style=\"text-align: justify;\">Les biblioth\u00e8ques universitaires se pr\u00e9occupent depuis longtemps de la formation de leurs usagers \u00e0 la ma\u00eetrise de l\u2019information. Cette t\u00e2che conna\u00eet un essor important avec le d\u00e9veloppement des technologies de l\u2019information et de la communication. Divers r\u00e9f\u00e9rentiels de comp\u00e9tences ont \u00e9t\u00e9 publi\u00e9s ces derni\u00e8res ann\u00e9es\u00a0; ils guident la construction des programmes de formation documentaire dans les universit\u00e9s. Cependant, la responsabilit\u00e9 de la formation n\u2019incombe pas exclusivement aux seuls biblioth\u00e9caires, elle doit \u00eatre partag\u00e9e entre ceux-ci et les enseignants car la comp\u00e9tence documentaire est au c\u0153ur de la formation universitaire et ne se r\u00e9duit pas \u00e0 de simples aptitudes techniques. Comp\u00e9tence intellectuelle, m\u00e9thodologique et technique, elle prend place dans le bagage attendu d\u2019un universitaire dipl\u00f4m\u00e9. <span lang=\"EN-US\">Mais quelles sont les attentes du monde professionnel en la mati\u00e8re ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Fran\u00e7ois-Fr\u00e9d\u00e9ric.pdf\">T\u00e9l\u00e9charger (FR)<\/a><\/span><\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\"><span lang=\"fr-FR\">UNE PROFESSION, DES M\u00c9TIERS (<em>PANEL<\/em>)<br \/>\n<\/span><\/h4>\n<p style=\"text-align: justify;\">Face \u00e0 l&rsquo;\u00e9volution rapide des technologies et des outils disponibles, va-t-on assister \u00e0 un rapprochement, ou au contraire \u00e0 une fragmentation plus accentu\u00e9e, des diff\u00e9rents m\u00e9tiers exerc\u00e9s par les profesionnels de l&rsquo;information ? <span lang=\"EN-US\">La num\u00e9risation croissante<\/span> <span lang=\"EN-US\">et de l\u00e0,<\/span><span lang=\"EN-US\"> la <\/span>d\u00e9mat\u00e9rialisation des documents que nous traitons concernent-elles tous nos m\u00e9tiers de fa\u00e7on identique ? Nos diff\u00e9rences se marqueront-elles davantage dans la\u00a0nature des publics servis que dans l&rsquo;exercice de nos m\u00e9tiers ? Quelles seront les cons\u00e9quences de cette \u00e9volution sur nos besoins en formation ? Sommes-nous, gens de m\u00e9tier, ouverts aux rapprochements que nous offre la technologie\u00a0?<\/p>\n<p style=\"text-align: justify;\">avec Katrien <strong>Berg\u00e9<\/strong>, Directrice, Biblioth\u00e8que universitaire Moretus Plantin (FUNDP), Namur<br \/>\nSt\u00e9phane<strong> Dessicy<\/strong>, Directeur, r\u00e9seau des biblioth\u00e8ques de Schaerbeek<br \/>\nMarie-Laurence<strong> Dubois<\/strong>, Coordinatrice, Centre de documentation et du centre d\u2019archives priv\u00e9es, Etopia, Namur<br \/>\nMarjan<strong> Grootveld<\/strong>, Senior adviseur, onderzoeker, Zenc \u2013 Focus op oplossingen, Den Haag (Nederland)<br \/>\nPhilippe<strong> Laurent<\/strong>, Coordinateur, EchosDoc, Bruxelles<br \/>\nPhilippe<strong> Van Espen<\/strong>, Verantwoordelijke documentatie, Vivaqua, Bruxelles<\/p>\n<p style=\"text-align: justify;\"><span class=\"file-button\"><a href=\"https:\/\/www.abd-bvd.be\/wp-content\/uploads\/Inforum-2010-Panel.pdf\">T\u00e9l\u00e9charger (FR\/NL)<\/a><\/span><\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\">CL\u00d4TURE<\/h4>\n<p style=\"text-align: justify;\">par Marc <strong>Van den Bergh<\/strong>, coordinateur de l\u2019Inforum 2010<\/p>\n<hr \/>\n<h4 style=\"text-align: justify;\">R\u00c9CEPTION<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>En collaboration avec &nbsp; Organis\u00e9 avec le soutien de \u00a0 \u00a0\u00a0 &nbsp; Programme MATIN Mod\u00e9ratrice : Trudi Noordermeer, hoofdbibliothecaris Universiteit Antwerpen ACCUEIL INTRODUCTION ET PR\u00c9SENTATION DE LA JOURN\u00c9E par Patrick Lef\u00e8vre, directeur g\u00e9n\u00e9ral de la Biblioth\u00e8que royale de Belgique (KBR), et Marc Van den Bergh, coordinateur de l\u2019Inforum 2010 FROM PRINT JUNGLE TO A NO [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[68],"tags":[],"class_list":["post-2455","post","type-post","status-publish","format-standard","hentry","category-inforum"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inforum 2010 - Together we stand - ABD-BVD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abd-bvd.be\/fr\/inforum\/inforum-2010\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inforum 2010 - Together we stand - ABD-BVD\" \/>\n<meta property=\"og:description\" content=\"En collaboration avec &nbsp; 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